Overall Satisfaction with Influitive
We use Influitive as our customer advocacy gamification platform. It allows us to engage with our customers while providing some fun ways to engage and interact.
- Provide a platform to engage with customers.
- Provide ideas for campaigns and discussion.
- Provide a way to gather insight about our products.
- Customization of dashboards for metrics reporting.
- SFCD backend is somewhat confusing.
- Increased social proof.
- Increased customer engagement.
Mostly used for customer advocacy.
They are two different platforms.
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
Yes
Did implementation of Influitive go as expected?
I wasn't involved with the implementation phase
Would you buy Influitive again?
Yes
Using Influitive
Pros | Cons |
---|---|
Like to use | Unnecessarily complex Difficult to use Requires technical support Slow to learn Feel nervous using Lots to learn |
- I would not say anything is easy until you are fully trained.
- Not cumbersome, just a lot to learn that I am sure gets easier as you use it more.