Great Customer Advocacy Platform
August 25, 2022

Great Customer Advocacy Platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Customer Advocacy

Overall Satisfaction with Influitive

We use Influitive to support our customer loyalty program and various business goals. Its gamification features, targeting options, and rewards section help us to deliver results and promote various marketing collaterals. The flexibility to customize the hub as per our branding also ensures the look and feel of our company values. It has definitely helped us to engage our clients and deliver an exceptional experience to them. The scope of using this product is endless with its gamification and reporting features. I would highly recommend this product to someone who is looking to cater to their customer marketing initiatives.
  • Great gamification
  • Integration support
  • Emails from within the hub
  • Data syncing becomes difficult sometimes
  • Video tutorials for reporting and dashboard
  • Increased customer engagement
  • Helps achieve business goals
The support team is very friendly and quick in their response.
We have benefited from using Influitive as our customer advocacy platform. It has helped us nurture our clients to become advocates at every stage of the customer lifecycle.

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If someone is looking to have a single platform to run both their loyalty as well as community, then it's a great platform. Right from reporting to targeting, you can explore a lot on the hub.