Overall Satisfaction with Influitive AdvocateHub
Influitive is used as the vessel for our customer community as Sailthru. Marketing manages the hub while Product, Customer Success, Engineering, and Product Enablement all have insight into the happenings. The technology allows us to forge better relationships with our customers, reward them for their advocacy and connect with them to receive readily available feedback.
- The ease of use is Influitive's biggest strength.
- Being able to reward advocates seamlessly is huge.
- Being able to report on advocate activity is also a great strength.
- Functionality of reporting could be more robust/easy to use.
- UI is good - but there could be more batch functionalities.
- Too soon to comment
There really is no other technology on the market that can fill this need. We've looked into other technologies, but ultimately Influitive was the only one right for us.