Fun to use with proven ROI!
Updated November 26, 2017
Fun to use with proven ROI!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Influitive AdvocateHub
We use Influitive's AdvocateHub as both our client user group and as an advocate marketing tool. It is managed by our marketing team (me) but benefits the entire company. Our product team collects feedback, our client success team learns more about how to best help our clients, and our sales team benefits from the referrals, references, and product reviews generated by the hub.
- Community! Great place to post and respond to clients.
- Gamification! Sometimes users need incentivizing to take advocate actions.
- Easy reporting!
- Notifications around Tango card balance.
- More configurable reporting.
- We went from 0 to 40+ online product reviews in under 3 months.
Influitive AdvocateHub Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Not kept informed |
No - I've never needed it! I get everything I need from the existing support team.
Yes - Yes!