Fun to use with proven ROI!
Updated November 26, 2017

Fun to use with proven ROI!

Amy Rosenberg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Influitive AdvocateHub

We use Influitive's AdvocateHub as both our client user group and as an advocate marketing tool. It is managed by our marketing team (me) but benefits the entire company. Our product team collects feedback, our client success team learns more about how to best help our clients, and our sales team benefits from the referrals, references, and product reviews generated by the hub.
  • Community! Great place to post and respond to clients.
  • Gamification! Sometimes users need incentivizing to take advocate actions.
  • Easy reporting!
  • Notifications around Tango card balance.
  • More configurable reporting.
  • We went from 0 to 40+ online product reviews in under 3 months.
You should have a large enough client base to make it worth the investment.

Influitive AdvocateHub Support

I always get help right away, with detailed answers and explanations.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Not kept informed
No - I've never needed it! I get everything I need from the existing support team.
Yes - Yes!