Great solution for training awareness
Updated June 19, 2024

Great solution for training awareness

Argelis Hernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Infosec IQ

in our case, Infosec is helping us with our internal culture about information security, we train our employees in the last threats and also we are able to run phishing simulations which help us to confirm the skills of our employees. we also get very usable reports for our managers and scores of the learners from their trainings.

Pros

  • Spanish content
  • phishing simulation
  • reporting
  • dynamic groups creation

Cons

  • more topic series
  • more phishing templates
  • more options for training campaings
  • great return
  • users deal with spam emails better
  • we are bulding such a great security culture
Infosec brings better content, and has the best Spanish library that we found when comparing with others, since we are located in Dominican Republic, we need most of our employees to be able to understand the trainings for a better comprehension, so this why we decided to pick Infosec between others.

Do you think Infosec IQ delivers good value for the price?

Yes

Are you happy with Infosec IQ's feature set?

Yes

Did Infosec IQ live up to sales and marketing promises?

Yes

Did implementation of Infosec IQ go as expected?

Yes

Would you buy Infosec IQ again?

Yes

for companies looking to meet international requirements regarding information security, like standards controls and things like that for example, ISO27001, NIST, PCI, and others. also for reducing the risk about bad employees behaviors, thanks to Infosec our employees keep reporting suspicious emails, and things they don't understand, so we are sure they always aware about security risk.

Infosec IQ Feature Ratings

Security Awareness Training
8.0
Training Content Library
10
Multilingual Training Content
6
Training Gamification
7
Industry-Specific Security Training
8
Individualized Security Training Plans
8
Phishing Simulations
8
Security Reporting
9
Security
8.0
Role-based user permissions
9
Single sign-on capability
7

Using Infosec IQ

520 - the entire users of our systems, i mean all the employee with interne access, erp access, email access, and al other systems.
10 - remote work, anti phishing skills, social engineering and some others.
  • security training awarness
  • test for users about security skills
  • phishing campaings simulations
  • to know the users behaviors
  • to have metrics about their performance against security threats
  • for special training to specific areas
because with infosec we are able to achieve our goals regarding training awarness, and we are really satisfied with frecuency they update their content, so our users never get bored with the courses and campaigns we run monthly, they also have a great support team, and we can also have role courses.

Evaluating Infosec IQ and Competitors

Yes - knowbe4, that was our solution in the passed , and we decided to move on from them, because we wanted to get more content.
  • Cloud Solutions
  • Scalability
  • Ease of Use
to have a bigger catalog of content specially spanish content.
well, i think we still have the same requirements we had before, ease of use, big catalog of content, and have a decent spanish content for the courses.

Infosec IQ Support

they always look for a solution of the issues i report, but i would like a faster response from their team, but generally it is a great support i always receive from them, even i have a remote sesion they are always available to get the job done, so i recommend the support team without any doubt.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
None
i just have the support that comes with my suscription, because it was that made us sense from a financial prospective, but generally we are pleased with the support perfomance through this time with infosec.
once we needed to get an special report for my HR deparment, so we asked help to the support team and be able to satisfy the HR requeriment, i remenber we had to work together to be able to get that custom report as hr requested, and we were able to get it in a perfect time.

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