Inside Sales PowerDialer
Brennen Hyatt profile photo
August 24, 2018

Inside Sales PowerDialer

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with InsideSales.com Predictive PowerDialer

It is used by our inbound and marketing team. When inbound leads come in, leads get put in the queue using InsideSales. Reps then use the PowerDialer to call the leads.
  • PowerDialer allows us to call with local area codes.
  • PowerDialer allows us to use customer phone numbers to call people.
  • PowerDialer allows reps to automatically pull leads into their name to keep calling leads.
  • It is a little expensive.
  • Reps can keep clicking next record to cherry pick the good leads.
  • It allows us to call hot leads which translate into millions of dollars for our company. Without a way to call route and call these leads we would be missing out.
It is well suited for inbound teams to call leads that come in from marketing. It could also be suited for any outbound reps to make phone calls too.

PowerDialer for Salesforce, from XANT (formerly InsideSales.com) Feature Ratings

Contact preview
9
Dialer-CRM integration
10
Call notes & tags
10
Automatic call logging
10
Outbound dialing
10
Inbound routing
10
Custom caller ID
10
Click-to-call
10
Dialer contact import
9
Campaign & list management
9
Follow-up calls
10
Dialer reporting & analytics
6
Dialer compliance
9