Straightforward, sole-trader start-up scenario!
Updated September 30, 2015

Straightforward, sole-trader start-up scenario!

Ges Ray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • CRM

Overall Satisfaction with Insightly

Insightly is the CRM within this Sole Practitioner business. Having been accustomed to using CRM's in previous corporate roles (Sugar CRM, SalesForce.com. ACT, etc) I needed a simple, reliable, cloud based system that enabled me to 1) capture all emails and notes against the prospect / opportunity / customer 2) be able to cross reference names and organisations, and 3) have all contact details at my fingertips on multiple devices. Insightly delivers this.
  • Captures all emails by simple use of the bcc line (in Outlook). Ensures you are aways up to speed with the opportunity / project.
  • Simple search via the links enables you to find that person who's name refuses to spring to mind.
  • Again, simple task list and calendar to ensure no commitment to call / email / chase up is ever missed. Ensures you always do what you promised to do, and far more effective and easier to use than, say, an Outlook tasks list.
  • Integration with Office 365 Outlook to save having to use the bcc line. (It may be there, I might have missed it...)
  • Insightly enables me to stay close to all opportunities and ensure they are followed up as agreed with the prospect.
  • SugarCRM,Salesforce.com
Listed CRMs were used in the role of an employee in a larger organisation. The requirement was for a simple, cost effective CRM that could be used with minimal IT infrastructure, particularly without a server. Insightly meets this need.
Insightly is ideally suited to a small business looking for a cloud based CRM that is simple to use.

Insightly Feature Ratings

Customer data management / contact management
Not Rated
Workflow management
Not Rated
Territory management
Not Rated
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
3
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
10
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Using Insightly

1 - Business Owner, so all functions: Sales, Marketing, Project Management, Relationship Management, etc
As a sole trader, it's just me!