Insightly cheap and easy CRM
January 02, 2018

Insightly cheap and easy CRM

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Free

Modules Used

  • Insightly iOS / Android Mobile App

Overall Satisfaction with Insightly

My business partner and I use it. We work with clients and investors. We capture both in the system. We record contact details, events, and background information. We run reports.
  • Ease of use from web browser and phone.
  • Cheap - we use the free version.
  • You can easily link contacts with organisations and other organisations.
  • I would like to find a way to manage one to many relationships and run reports. For example we have one client that we would like to introduce to x number of potential investors. How do we capture progress and run status report easily?
  • Sales support only for US West Coast. The lady I spoke to was not good over the phone. I knew more about the system than she does.
We would like to move away from tracking contacts, background info, and notes in Excel - almost there.
Simple CRM - capture contacts, meeting notes etc., very good.

Insightly Feature Ratings

Customer data management / contact management
8
Interaction tracking
5
Task management
7
Reporting
8
Pipeline visualization
4
Customizable reports
1
Custom fields
8
Not Rated
Mobile access
6