Great Product! Satisfied Customer!
October 07, 2024

Great Product! Satisfied Customer!

Shaun Myers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Insightly

We use Insightly to stay on top of partners/potential partners. It makes it easy to keep our contacts up to date, status of the account, etc. Tasks allow us to easily keep track of key check ins and milestones. We used CRMs in the past that were overly complicated and typically lead to headaches.

Pros

  • Simplicity
  • Tasks
  • Pipeline

Cons

  • Nothing really. It does everything we need it to. Very simple and easy to use.
  • We are a very small company with a lot of clients. It wouldn't be possible to keep track and in constant communication like we're able to because of Insightly
Very easy to use. Simplicity is great. Easy to customize.
Insightly has made organizing partner needs very easy. We're a small team with a lot of clients. All of the pertinent client information lives in Insightly. Insightly allows us to optimize our workflow to maximize output from each team member. We wouldn't be able to function as an organization without Insightly.

Do you think Insightly delivers good value for the price?

Yes

Are you happy with Insightly's feature set?

Yes

Did Insightly live up to sales and marketing promises?

Yes

Did implementation of Insightly go as expected?

Yes

Would you buy Insightly again?

Yes

Insightly is a very solid CRM. For our business needs it satisfies all of them. We can easily keep track of the pipeline, stage of particular partners, contacts, etc.

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
8
Territory management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
9
Interaction tracking
9
Lead management
9
Email marketing
8
Task management
10
Reporting
8
Pipeline visualization
9
Customizable reports
8
Custom fields
9
Custom objects
7
API for custom integration
8
Role-based user permissions
9
Single sign-on capability
8
Marketing automation
8
Mobile access
8

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