Item: Sage Intacct
Rating: 8
Author: Autumn Kelly

Overall Satisfaction

Use Cases and Deployment Scope

Intacct is used across all departments, and by most employees, to track budgets, invoicing, and hours worked toward each project.

Pros and Cons

Pros

Cloud based system can be accessed from any computer with an internet connection
Ability to create custom reports
Easy-to-use software for tracking billable time (especially compared to other, popular software programs) - this alone saves employees time each day

Cons

Many people at my company are not able to run Intacct using Chrome or Firefox, and have to access it through Internet Explorer (which, in my opinion, is outdated)
Automatic saving of time entered into timesheets would be very helpful
I haven't yet figured out how to export reports (beyond printing/saving as PDF), but the ability to manipulate them - and the format of information presented after exporting - would be welcome

Return on Investment

It's quicker and easier for employees to enter time into timesheets in this program than it is in other competing programs
Expense reports are easy to create
Report/timesheet approvals are simple and straightforward

I strongly prefer Intacct to Quickbooks - it's much quicker and simpler to enter information in a consistent manner across employees (e.g., with timesheets and expense reports), and it's quicker and simpler to run reports and check invoicing status.

Likelihood to Renew

I'm not responsible for the decision to renew the use of Intacct, but based on my previous experience with other programs, I would strongly recommend it to the people responsible for making that decision.

Likelihood to Recommend

Great capability to run custom reports and analyze projects by time/cost/employee. These capabilities are useful for helping our company keep projects within scope. The cloud/web-based format is excellent (I never have to close out because too many people are trying to access the system), and I am never automatically logged out due to inactivity. I keep the software open on my computer throughout the day, and access numerous times each day to obtain information about project status.

Comments

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Easy-to-use cloud-based system with ability to run custom reports