ISL "Light" or how I call it ISL "Fully-Packed-With-All-The-Features-You-Need" Review
July 13, 2021

ISL "Light" or how I call it ISL "Fully-Packed-With-All-The-Features-You-Need" Review

Patrik Lleshaj | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ISL Light

We use ISL Light mainly for connecting to customers computers remotely to either help customers with different cases or troubleshoot the devices itself. We also sometimes connect different computers to finish tasks easier. It is used mainly by the technical department but also by individuals across the whole company.
  • Availability
  • Simplicity
  • Available Options
  • Easier Implementation in Microsoft Intune
  • Configuration for Microsoft Autopilot to ensure a No-Touch-Policy
  • Working with elevated rights
  • Option to install AlwaysOn on devices
  • Stay connected even if device restarts
  • It keeps our ServiceDesk running
  • Without it unimaginable
- Biggest turnoff for TeamViewer: The different version (Connection doesn't work if there are different versions running)
- No password or such things needed, just a code which is automatically generated
- Easy Modus to see UAC-Windows and complete administrative tasks
- Stay connected even after a restart
- Wide range of options and customization
- Easy Interface and super maneuverability

Do you think ISL Light delivers good value for the price?


Are you happy with ISL Light's feature set?


Did ISL Light live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ISL Light go as expected?


Would you buy ISL Light again?


I really can't give another score than 10. Normally in this case I would select 9 because there is always room for improvement, also for ISL [Light]. But the availability, the service and the very useful options and possibilities you can choose are a blast to work with! Until today I have never ever been once disappointed or let down and was always there when I needed it the most.

ISL Light Feature Ratings

Screen sharing
File transfer
Instant message
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Monitoring and Alerts
Multi-platform remote control