ISL Light is an Essential Tool
March 20, 2026

ISL Light is an Essential Tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ISL Light

We are an IT services company and provide services to a large number of companies. We use ISL to expedite the response time to incidents reported by our clients. In our daily lives it is an essential tool. We create groups of devices grouped by clients. It's one of the most interesting options it offers.

Pros

  • Creation of device groups grouped by clients.
  • Fast and efficient connection

Cons

  • Faster PC connection
  • Technician travel savings of 90%
  • Affordable subscription
Its ease of use and speed leave other tools in the same sector far behind.
We have been using the tool for over 10 years and have never had a security problem.
  • AnyDesk
  • TeamViewer
In our case, we can say that it is faster, more efficient and cheaper than other tools.

Do you think ISL Light delivers good value for the price?

Yes

Are you happy with ISL Light's feature set?

Yes

Did ISL Light live up to sales and marketing promises?

Yes

Did implementation of ISL Light go as expected?

Yes

Would you buy ISL Light again?

Yes

We recommend it as a system administrator tool; it eliminates travel and allows us to provide a quick and effective solution. We use both the AlwaysOn and ISL Light tools. The tool is integrated into our website for easy access. The client is given a code to enter on the website, and we then take control of the computer.

ISL Light Feature Ratings

Remote Administration
9.0
Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
6
Over-the-Internet remote session
7
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
10
Monitoring and Alerts
5
Multi-platform remote control
10

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