Easy to Use!
February 07, 2023

Easy to Use!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Human Resources
  • Time and Attendance
  • Hire
  • Data Integration & Audit

Overall Satisfaction with isolved

We use isolved every day for timekeeping. It is an easy way to keep track of time and have it ready for payroll all in one system. The timeclock can be glitchy at times where it will tell employees that they are clocked in but they are not and the benefits integration is tricky as well, but nothing that a little extra time and attention can't fix. The payroll is super easy to process and the customer support is always amazing when you have any questions.
  • Easy for all employees to navigate
  • Customer Support Team is always helpful
  • Payroll Processing is simple
  • Benefit Integration
  • Timeclock can be slow or glitch frequently
  • Benefit Deductions integration does not always transfer correctly
  • Timekeeping
  • Payroll
  • Onboarding Paperwork
  • Gave the ability to process payroll faster

Do you think isolved delivers good value for the price?

Not sure

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

I think that isolved is great when it comes to their payroll, timekeeping, and onboarding paperwork functions. I do not like their applicant tracking or isolved iHire as it makes it more difficult to source candidates properly. Their background checks through this platform can be particularly slow as well. Overall it is great at the basic functions.

isolved Feature Ratings

Workflow for transfers, promotions, pay raises, etc.
4
Pay calculation
9
Off-cycle/On-Demand payment
7
Benefit plan administration
2
Direct deposit files
9
Reimbursement management
9
Balance details
4
Annual carry-forward and encashment
6
View and generate pay and benefit information
7
Update personal information
8
Report builder
6
Pre-built reports
8
New hire portal
7
Manager tracking tools
5
Company Website Posting
9
Publish to Social Media
5
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
7
Notifications and Alerts
8