Great for HR and Payroll functions!
January 09, 2024

Great for HR and Payroll functions!

MELISSA RIOS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Benefits Enrollment
  • Hire
  • Premium Reporting

Overall Satisfaction with isolved

We use iSolved for payroll processing, benefit enrollment, and human resources. We were able to connect iSolved to our benefits so they are automatically enrolled with our benefits once they are selected in iSolved. We were also able to connect Unanet and iSolved, this connection automatically creates users for us in Unanet, so once someone has completed their iSolved information, we check a box and the information flows into Unanet and creates their timekeeping profile. The reporting on iSolved is also great, I am able to pull any variety of information from iSolved to complete any tasks or reports necessary.
  • Responsive support team
  • Connections with other things like benefits and timekeeping programs
  • Customizable reports and great standard pre-built reports
  • Customizable reports could be a bit more intuitive and open
  • Could offer more guidance and knowledge about setting up as a foreign corporation
  • The roles in iSolved could be improved
  • Reports help save time/money during benefit and payroll reconciliations
  • Great guides to help learn to use iSolved features

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

The connection team for Unanet and iSolved was amazing. They were able to help us get the connection set up exactly how we needed it. I have not been as impressed with the connection for our new 401k program because the team has not been as responsive as they could have been.

isolved Feature Ratings

Employee demographic data
10
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
7
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
8
View job history
7
View company policy documentation
9
Employee recognition
6
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
8
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated