The Best Around!!!!
January 09, 2024

The Best Around!!!!

Cheryl Lambert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll

Overall Satisfaction with isolved

I use the Payroll here at L&L Contractors & love it. It's simple to use, even with the unusual changes or requests I may need sometimes, iSolved is on top of it. I've had a few small things that the representative didn't know the answer to but instead of passing me to someone else, they used it as a training process for themselves. I am impressed by the helpfulness of the reps & their pleasant attitudes. That means a lot.
  • Quarterly Reports - never found an error
  • Payroll weekly, prints reports & mails ontime.
  • Absolutely wonderful customer service
  • No problem too big or too small.
  • I wish we could customize some of their reports & save them for our own so we wouldn't have to search each time one is needed.
  • Re-title some of the reports & heading for the stored reports.
  • It's been great!!!! Able to keep Payroll complete,
Quick Books was HORRIBLE compared to iSolved. So blessed that we DO NOT use Quick Books!!! Hallelujah!!!

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

Every problem I have ever had, it has been handled from the beginning to the end, not passed off. I don't have to leave voice messages, I can talk to a live person. I highly recommend iSolve & am sooooo glad we have the opportunity to benefit from their services.

isolved Feature Ratings

Employee demographic data
10
Workflow for transfers, promotions, pay raises, etc.
10
Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
Report builder
10
Pre-built reports
10
Review reminders
Not Rated
New hire portal
10
Manager tracking tools
10
Performance tracking
10