Overall Satisfaction with isolved
I use the Payroll here at L&L Contractors & love it. It's simple to use, even with the unusual changes or requests I may need sometimes, iSolved is on top of it. I've had a few small things that the representative didn't know the answer to but instead of passing me to someone else, they used it as a training process for themselves. I am impressed by the helpfulness of the reps & their pleasant attitudes. That means a lot.
- Quarterly Reports - never found an error
- Payroll weekly, prints reports & mails ontime.
- Absolutely wonderful customer service
- No problem too big or too small.
- I wish we could customize some of their reports & save them for our own so we wouldn't have to search each time one is needed.
- Re-title some of the reports & heading for the stored reports.
- It's been great!!!! Able to keep Payroll complete,
Quick Books was HORRIBLE compared to iSolved. So blessed that we DO NOT use Quick Books!!! Hallelujah!!!
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of isolved go as expected?
I wasn't involved with the implementation phase
Would you buy isolved again?
Yes