Jabber for instant collaboration!
November 18, 2019

Jabber for instant collaboration!

Nandini pallipamu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Jabber

Our users use it as a softphone client across the EHS Department. This makes our life easy in this era of softphones. It addresses our future of standardizing the phone client.

Pros

  • Receiving and placing calls
  • Text messaging among teams
  • Easy file sharing

Cons

  • GUI needs some improvement
  • Number keypad needs improvement
  • Video call feature could be a great addition
  • Return on investment
  • Future towards having only a softphone
  • Beats the hard phone any day
Jabber had a reasonable price point. The quotes we received from our vendor made it easy for us to buy Jabber.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Jabber is well suited in any business that completely depends on frequent interactions among team members via phone or chat. I honestly cannot think of any scenario where Jabber is less appropriate. This is a great tool any organization could have. Jabber would be a great addition to any team and business.

Webex App Feature Ratings

Project Management
4.4
Task Management
8
Gantt Charts
3
Scheduling
3
Workflow Automation
3
Mobile Access
8
Search
3
Visual planning tools
3
Communication
8.0
Chat
8
Notifications
8
Discussions
8
Surveys
8
Integrates with Outlook
Not Rated
File Sharing & Management
7.8
Versioning
Not Rated
Video files
8
Audio files
8
Document collaboration
8
Access control
7
Advanced security features
8
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Cisco Jabber Support

The support we receive for Jabber is satisfactory.

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