Jama: Creation, Conversion, Tracking, Reporting & Dashboard Made Easy for You
May 05, 2019

Jama: Creation, Conversion, Tracking, Reporting & Dashboard Made Easy for You

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jama Connect

We are an organization that is into US Benefits Administration. Whenever we win a new client, we configure them into our systems. To do that we get business requirements from client in MS Word/MS Excel. Now, with Jama coming in we are converting word requirements to Jama and going forward for new clients we are directly updating Jama with business requirements.
  • Customized templates can be created which can be pushed to different clients without the need of recreating every time.
  • Dashboard & Reports can be created with ease and for multiple clients. this helps in getting insights and taking decisions
  • Parties outside the organization can also access Jama.
  • A different set of accesses can be defined as per user need like author, reader, administrator, etc.
  • Document sync feature.
  • Needless to say, Jama cuts down manual effort.
  • Formatting text needs to improvement like fonts types are not available.
  • Formatting table needs improvement like within the table you cannot format the sub-level of bullet
  • Smart Find/replace command that can be worked across different documents.
  • Reporting: Table within the table is not pulled up in reporting, that needs to be corrected.
  • Cell merge feature
  • Reduction in manual effort
  • Tracking changes in requirement is now made easy and accurate. Leading to additional revenue
- Managing client business requirements in a systematic and robust manner
- Tracking each and every change in client business requirements
- Reducing manual effort in keeping requirements significantly
Before using Jama connect we were using MS Word and managing requirements manually and it was a very cumbersome process that took a long time. However, with Jama Connect following were benefits:
  • Streamlined process
  • Tracking history
  • Dashboard & Reporting
  • Syncing documents feature
We haven't evaluated any other software that I can think of.
Scenarios Jama Connected is Well Suited:
  • Standard Operating Procedures(SOP)
  • Client Requirements
  • Any other document that one has to frequently review, update and needs to be accessed by various stakeholders
  • Documents where it is needed to keep track of version, editor, etc.
Scenarios where its less appropriate:
  • One time usage documents