Jamf Pro is the Superior Mac Management Suite
September 15, 2018

Jamf Pro is the Superior Mac Management Suite

Jed Tauber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Jamf Pro

I use Jamf Pro to manage our organization's Mac infrastructure. We have 2 unique environments, our users (employees and executives) and our staging environment. For our users, we are just starting to implement a self-service only model, restricting users from installing apps, updates or peripheral to only self-service. For our staging environment, I am able to push configurator blueprints, application updates, general maintenance and keep up with inventory all through our Jamf Pro portal. All the functionality of Jamf Pro has reduced the time spent on general IT support issues and allowed us to deploy and manage our Macs with easy.
  • We have a fleet of staging devices that require constant software pushes, specifically configurator blueprints. Utilizing Jamf tools (composer) I create a DMG and deploy though Jamf with ease.
  • Pushing a script to a Mac is so simple. Tasks that took hours to complete manually are now done in minutes (sometimes seconds)
  • Keeping up with inventory is a simple task. Reports can be generated in seconds!
  • Jamf Pro is an enormous resource that is capable of so many features and options. I rely heavily on Jamf Nation for assistance. I'd [like] a more robust help feature from within the portal, even a quick link to Jamf Nation would be helpful.
  • I'd like the ability to execute policies to single Mac from the Device's info screen.
  • Simpler way to deploy/build a package for Microsoft Office. (However, this will probably be taken care of once it's in the Mac App Store.)
  • Like most tools in the IT world, Jamf does require training. But once you've become fluent with the GUI, tasks that were once daunting become simple! We have regained large amounts of time in our day due to the efficiencies of Jamf Pro.
I have used products like DeployStudio and ARD to manage our Macs and AirWatch to manage our iOS devices. I find Jamf easier to use than all of these products. The GUI feels like it was designed by Mac users for Mac users, which helped with the easy adoption.
Any organization managing more than 25 Macs would benefit greatly from this incredible tool. Mac management and deployment has never been so easy. I used open source solutions for deploying Macs for years and have found Jamf Pro to be a far superior product to any of these tools.