First class product with a first class support
Updated April 28, 2023
First class product with a first class support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jamf Pro
It is used to manage our mobile Apple Fleet. It is used across the whole department. It helps us to manage our company owned mobile devices, to keep them GDPR and policy conform and to make the enrollment process as comfortable as possible. Jamf offers a zero touch enrollment which helps us to minimize our work considerably.
- Enrollment (Zero-touch)
- Clarity
- Awesome support
- A chat support function within the tool
- An the customers relation team should act a little more individually on customers requests
- The settings should not be half transparent while not in edit mode
- Cost saving
- Less time effort for IT
- Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch, MobileIron and Google Workspace (formerly G Suite)
Purchases are made directly through Jamf and not through a reseller or supplier. There was a test phase, accompanied by technical support, during which there was exceptionally good support. The price was unbeatable. There are many features that are not available with the other products. One of our legal entities has been using Jamf productively for over a year.
Do you think Jamf Pro delivers good value for the price?
Yes
Are you happy with Jamf Pro's feature set?
Yes
Did Jamf Pro live up to sales and marketing promises?
Yes
Did implementation of Jamf Pro go as expected?
Yes
Would you buy Jamf Pro again?
Yes
Jamf Pro Support
| Pros | Cons |
|---|---|
Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success | Escalation required Need to explain problems multiple times |