An amazing tool, but far from being perfect (unfortunately)
Updated September 01, 2019

An amazing tool, but far from being perfect (unfortunately)

Erlon Sousa Pinheiro | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jenkins

We're using Jenkins to perform part of our deployment pipeline. For our Development team, all the code tests are performed through Jenkins and on the DevOps side, all configuration management is performed by Jenkins integrated to Git, Puppet and Terraform. Also, their role on our day by day activities is quite important since we also use test routines on our configuration management pipeline and these tests are executed by Jenkins.
  • Manages the entire deployment pipeline, since the Git commit, going through several test types and the deployment.
  • Integrates with a bunch of other technologies.
  • Jenkins is amazingly flexible. The boundaries are your imagination. Just be ready to invest some time learning its several features.
  • Native integration with cloud providers. We still needing third-party plugins, that in some cases are not very efficient.
  • Needs better documentation.
  • A better front end. There is a lot of space for improvements in this specific aspect.
  • We deliver software in a more reliable way.
  • We perform tests which many times are requirements on the security processes.
  • Performing all those tasks in an automated way, we are saving engineers time.
Sometimes I feel like I am using software developed at the '90s. The Jenkins functioning is amazing. It fulfills its role, but when we are talking about the user interface, it is something painful sometimes, and unfortunately, I didn't see investment and/or improvement on this part over the past few years. Another thing I couldn't forget to mention is about the ecosystem around Jenkins, there are a bunch of plugins, but due to this flexibility, we caught ourselves struggling with broken plugins several times.
Jenkins has been serving us efficiently for a long time. It is quite reliable. Whether supporting developers work, DevOps work or staging/production deployment processing, Jenkins is a good choice. However, I believe there are some things that could be improved. When we need to execute parametrized builds, Jenkins could be more flexible in delivering us better screens (maybe something customizable) where we would insert variables to be used during the pipeline.