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Great organization once figured out; very happy with them
October 31, 2017

Great organization once figured out; very happy with them

Tobias Walter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with JIRA Software

It's used within the dev team (and by VP Product) only for Organizing product/dev ideas, stories, and sprints.
  • The breakdown from "epics" (very high-level ideas, goals) into "stories", "tasks", and "sub tasks" is not only a project manager's dream, but really helps keep the company informed about what general things are being worked on and "how much more" there is to getting something accomplished.
  • Love the Slack integration (keeping everyone posted on what just happened).
  • The boards (and which ones people are looking at / which tickets they pull or don't) can be a little confusing at time. That's really my only con.
  • Increased organization; us not 'forgetting' either agreed upon tasks or general ideas.
  • Can't fully speak to "time win" or "ROI" (quantitively) - there is obviously some time spent writing and organizing tickets, but in our view well worth it to plan those out.
JIRA is simply a lot better suited to software development. While Trello is simple; JIRA does everything laser focused / tailored to the development process and software planning.
The one area I can't speak to is how it is using JIRA across multiple (distinct) dev teams or in organizations larger than 100 employees / larger than 20 devs. I would say as soon as there are even just one developer and other people wanting to track progress, throw in ideas, etc., JIRA is terrific and well suited from everything I have seen - 1 to 20 developers.