Jira - the software project management king
May 13, 2021

Jira - the software project management king

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

Jira is an integral part of our organization. If it's not used across the whole organization it's probably close to 90%. We use it to manage our internal software projects and products. We also have clients that use Jira Software where we are asked to create and manage tickets. It helps keep us organized and accountable for our work and efforts on any project.
  • Organize
  • Customization
  • Accountability
  • Steep learning curve
  • No dark mode
  • Legacy Jira was arguably better
  • Boards
  • Issue tracking/searching
  • Custom workflows
  • Increased productivity
  • Increased organization
  • Increased team morale
Pivotal Tracker is a really great product that takes a different approach to project management and display. But Jira just wins out with the customization and more modern look. If you need something a little less flashy then Pivotal Tracker might be for you. But if you want a modern UI with endless customization then Jira is for you.

Trello (free?) is a neat tool for small projects. It can certainly solve a lot of problems for you and keep you organized it's just a bit behind these other two.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

Yes

Did implementation of Jira Software go as expected?

Yes

Would you buy Jira Software again?

Yes

It's the best product on the market for software project creation and organization. I'd put Pivotal Tracker at a close second. But Jira simply has more features and customization that puts it at a cut above. So although I consider Jira to have a steep learning curve, you can customize it to make it as simple or as complicated as you'd like.