The best task management tool for your projects
July 23, 2021

The best task management tool for your projects

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

We use Jira Software in a variety of ways, including as the main issue tracking system for our engineering department and as a task management system for the rest of the organization. Jira Software is a great solution to manage tasks and track their progress through your business process workflows.

Pros

  • Extensibility through custom add-ons
  • Highly configurable with all its major features
  • Great integration with other Atlassian products

Cons

  • Many features can be too overwhelming for new users
  • Being very engineering centric increases complexity to non-technical users
  • Scrum and Kanban support
  • Extensibility framework
  • Allows you to create your own fields, screens, and workflows
  • Increased accountability by managing and tracking tasks and issues
  • Improved overall projects and programs through better visualizing tasks on boards
Jira Software is a much more robust solution that offers more features than the alternatives. Since our engineering department is also using BitBucket, it makes the choice easy to go with the whole Atlassian suite.

Do you think Atlassian Jira delivers good value for the price?

Yes

Are you happy with Atlassian Jira's feature set?

Yes

Did Atlassian Jira live up to sales and marketing promises?

Yes

Did implementation of Atlassian Jira go as expected?

Yes

Would you buy Atlassian Jira again?

Yes

For engineering teams, Jira Software is probably one of, if not the best issue tracking system on the market. With its out-of-box integration with other engineering tools, such as Bamboo and BitBucket, it really should be your go-to solution. While it also works very well as a general purpose task management solution, its engineering roots can sometimes make it seem more complex to non-technical users, but after a while, you will start to appreciate its flexibility and features.

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