Item: Jira Work Management
Rating: 8
Author: Verified User

Overall Satisfaction with Jira Work Management

Use Cases and Deployment Scope

Our company decided to use Jira to manage the day by day activities of all teams. Jira Work Management came into play to streamline and connect different areas (commercial, pre-sales and technical), while at the same time making easier for Project Managers to handle the interconnections among those teams inside projects.

Pros and Cons

Pros

Simplify Task creation
Makes collaboration on projects easier
Customizable Workflows

Cons

Reporting sometimes can be hard to setup
Needs to be used upon a "well setup" Jira
The initial setup can be tricky

Return on Investment

Less overwhelmed PMs are always good
Project followed from sale opportunity to final release
Better tracked tasks

Usability

Jira Work Management has a lot of features, which means a lot of configurations. The first thing that you have to do is understand what you really need before even starting the configuration. Once done, there is a little bit of learning curve to climb but, in the end, it becomes easier and easier to use in time.

Alternatives Considered

Trello

Trello and Jira Work Management are similar in concept, but the only real benefit of Trello is that is free and, if you already have an instance of Jira, Jira Work Management is worth the price because it's a plugin for your already configured product.

Key Insights

Do you think Jira Work Management delivers good value for the price?

Yes

Are you happy with Jira Work Management's feature set?

Yes

Did Jira Work Management live up to sales and marketing promises?

Yes

Did implementation of Jira Work Management go as expected?

Yes

Would you buy Jira Work Management again?

Yes

Other Software Used

Atlassian Confluence, Atlassian Bitbucket, Jenkins

Likelihood to Recommend

Jira is an extremely versatile solution that can be used in a broad range of industries and companies of different size. Jira Work Management is aimed more to companies with complex projects and different POCs, where workflows involve multiple departments and it's easier to loose track of tasks: in these cases it can be a life saver for Project Managers. For smaller companies, with "simpler" projects, can be overkill (but still useful)

Jira Work Management Feature Ratings

Comments

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