Best features of social media, collaboration, content sorting and searching ALL IN ONE - Jive box of goodness!
Anonymous | TrustRadius Reviewer
January 23, 2018

Best features of social media, collaboration, content sorting and searching ALL IN ONE - Jive box of goodness!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Jive

Jive has been adopted by our corporation to be used as a collaboration software. We are able to create internal websites (similar to Google Sites), tag people on content (connected with an internal directory), rate comments and content, share etc. Very flexible platform and with endless capabilities.
  • Enables for the creation of well-designed websites with basic knowledge of web design but tailored to serve the most advanced users as well (HTML etc).
  • Allows Facebook like collaboration (liking, tagging, rating).
  • Allows for powerful inter-company content search with the use of categories and content tags (think drawers with unlimited folders).
  • Allows for push notifications when content is posted to specific sites- great integration with Outlook.
  • Serves as great archiving system with powerful Google-like search capabilities.
  • Push notifications without user's knowledge - something that each company has to fine tune based on their specific requirements. Ex. when updating old calendar events, push notifications could potentially go out to the attendees of that event. Room for improvement in creating a "Minor change, don't send an e-mail" button.
  • The integration with Outlook does not support enhanced content. For ex. User sends an e-mail with links to a distribution list. The distribution list has not only the people interested in the content but it also has the Jive integration e-mail that allows that specific content to be automatically posted to the internal Jive group's site. So when the e-mail is sent, users get it in Outlook but it is also archived in the special group created for them. Purpose? To store all content outside of e-mail and not lose it when users leave firm. To be able to search for it better... etc. Problem: e-mails with links, attachments, photos etc post not too good. Plain emails store nicely.
  • As with all new software a lot of people can complain about it and if their needs are not addressed in time, it becomes a continuous ache. With the first opportunity, those people will gladly say no to the application. More training gurus, more hand-holding might be needed for better and widespread adoption. Lots of folks complain about the amount of notifications received. More flexibility in unsubscribing or updating preferences should be presented in the notifications themselves and support around that needs to be present at all times. (e-mails on "did you know you can limit the amount of notifications you receive this way?").
  • Cannot speak for my company but it clearly had the same impact Facebook had on the outside world. It allowed everyone in all of the corners of the company to have a voice, to rate content and comment on existent content, to collaborate better with similar interest users and to develop professionally by better having visibility in what opportunities, classes, seminars are out there.
  • It is NOT SharePoint and SharePoint is NOT Jive! They are different and they should be! There are features that are on the wish list for Jive to mimic from SharePoint and that is fine but the difference is clear and SharePoint will never be Jive in terms of ease of built, usability or collaboration!
I was not involved in the decision to purchase JIVE. I was the lucky user of it.
  • If fine-tuned well, Jive can serve as a powerful collaboration/social media site - internal Facebook with customized websites as easy to build as Google Sites, with content storage and search capabilities similar to Dropbox.
    • You can post Office documents easily and best, you can tag them for better search later. My favorite tool is the creation of links to specific tagged content. So if you have 3 documents in the mass of 1000, but only 3 are tagged with "insurance", you can actually create a "insurance" view that filters just for those 3 docs. That view can be linked on the first page, or any page for easy navigation.
    • you can create Jive documents and that's where the endless opportunities are - tables can be used in splitting the content (if you make borders invisible); you can add photos, links, embed YouTube content. Each of the documents are like pages in a website, later capable to link to them.

Jive Feature Ratings

Scheduling
3
Workflow Automation
7
Mobile Access
Not Rated
Search
10
Visual planning tools
9
Notifications
9
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
7
Video files
10
Audio files
10
Document collaboration
10
Access control
7
Advanced security features
8
Integrates with Google Drive
Not Rated
Device sync
Not Rated