Video interviews worked great for us.
May 30, 2022

Video interviews worked great for us.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jobma

We are using it to hire delivery partners for our business. Before using Jobma we would have phone calls with interested candidates and then invite them in for an in-person interview. We started by using this alongside our phone calls but soon ended up replacing phone calls completely with one-way recorded videos. It is a good way to find out which candidates you need to bring in for an in-person interview. One of the problems with phone calls was that it was hard to get hold of people during business hours because they are already at work so this was a nice workaround to that problem.
  • Interviewing candidates is really easy. They just click on a link and the interview starts.
  • We also like that they have a mobile app since most of our candidates did not have a laptop to do the interview on.
  • Their support team is also pretty nice. Whenever a candidate tells us they have a tech problem we just ask Jobma's support team to reach out to them and help.
  • No downtime. We have not run into any outages or downtime in six months. That is pretty impressive.
  • Their employer-side user interface is a little messy. We had to ask for help to get started.
  • Some candidates could not get the interview invitation email, it sometimes ends up in spam. They can improve their email delivery.
  • Recorded video interviews
  • Support team
  • Mobile app
  • Mostly it is the amount of time it has saved us. The time that we used to spend trying to reach out to people can now be used for something more useful.
  • Our candidates also think it's pretty cool. Makes them think we are a tech-savvy company. Makes for a good first impression on a candidate.
  • Zoom
Zoom is good for live calls. But we didn't really have a requirement for that. Zoom didn't have recorded videos for interviews and that's why we picked Jobma.

Do you think Jobma delivers good value for the price?

Yes

Are you happy with Jobma's feature set?

Yes

Did Jobma live up to sales and marketing promises?

Yes

Did implementation of Jobma go as expected?

Yes

Would you buy Jobma again?

Yes

It does what it says very well. If you are having problems getting hold of people because your candidates are already at work and can't talk on the phone then I think recorded video interviews are something you can definitely look into. It saved us a lot of time. I don't think it is a particularly useful replacement for face-to-face interviews but it's great for the initial part of finding the right people.