Great Solution for IT!
April 23, 2021

Great Solution for IT!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Join.me

We utilize Join.me in our IT department to share and give control of our desktop so IT is able to troubleshoot and diagnose any issues we have. This is an extremely valuable software that allows us to resolve many IT issues with minimal interference with employees while they work.
  • Desktop sharing.
  • Desktop control sharing.
  • Ease of use.
  • Never had an issue.
  • Excellent IT resource.
  • More productive staff.
  • Happy IT department.
Join.me works well for all our issues, so we have had no need to use another solution.

Do you think Join.me delivers good value for the price?

Yes

Are you happy with Join.me's feature set?

Yes

Did Join.me live up to sales and marketing promises?

Yes

Did implementation of Join.me go as expected?

Yes

Would you buy Join.me again?

Yes

Join.me is the perfect solution for a virtual company! When working remote, our IT department is able to join a session with an employee and control their computers. This enables the IT department to work on an employees machine to troubleshoot issues with minimal collaboration needed from our employees.

Join.me Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
Not Rated
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
10
Confidential attendee list
Not Rated