Easy to use, easy to implement
February 27, 2022

Easy to use, easy to implement

Dee Marwaha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

I volunteer for a small charity, that supports an archaeological research site. We needed a quick and user-friendly way to view membership details and to add new members when they subscribe. This is a perfect tool for us. It's very easy to create forms, adapt them, apply logical rules and customise resulting views. It's really a very handy tool, that will allow us to manage our membership, effectively. I'd highly recommend it to larger organisations too -- I can see the value in improving processes, submission, and records.

Pros

  • Customisable forms.
  • Easy to use interface.

Cons

  • Very US-focused - form elements (e.g. phone number) formats aren't always US-based!
  • Forms can be used to update table fields, but not vice versa.
  • Managed the onboarding process for new members perfectly.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Very easy to use. Logical in the interface. The user community was very helpful too.
I haven't used the support function.
I wanted a quick way to record the details of new members and the form (and associated table) I created was perfect for that job.

Jotform Feature Ratings

Not Rated
Survey templates
Not Rated
Themes
Not Rated
Custom logo/branding
Not Rated
Not Rated
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
Not Rated
Not Rated
Survey logic flexibility
Not Rated
Not Rated
Response tracking
Not Rated
Data export
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Not Rated
Access controls
Not Rated
Compliance
Not Rated

Comments

  • Roneet Shaw | TrustRadius Reviewer
    Roneet Shaw
    commented 3 years ago
    Dear Dee, Thank you so much for your business and feedback. Your feedback is much appreciated. You can configure the phone field settings to adjust the phone number format to match that of your countries. You may enable the input mask option on your field and set your own mask. https://www.jotform.com/help/381-Getting-Started-with-the-Basics-of-Input-Masking. Any feature request if you want to make regarding the form fields update from the Tables to the form then you can open a feature request ticket via our support system by using our support contact form (https://www.jotform.com/contact/) Thanks!

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