Item: Jotform
Rating: 9
Author: Ovi Okriyan

Overall Satisfaction with Jotform

Use Cases and Deployment Scope

We used Jotform for our online training and exam for our partner acquisition team. With a lot of features on Jotform we can improve the online training quality and customize based on our needs. Other than that Jotform is also easy to integrate with our system and have a responsive support team to solve my problem.

Pros and Cons

Pros

Easy to use
meet my needs
can be customized

Cons

have a logical method for psychological test with + or - answer
have an option that goes to section based on answer
can buy temporary submission limit

Return on Investment

price quite is high, and sometimes to purchase gold membership is not affordable
we need to have temporary submission in case we have already reached the limit
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Key Insights

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

Other Software Used

Google Forms

Usability

As I mentioned earlier that we can use Jotform easily and customizable. We can deliver a better result.

Support Rating

A lot of reviews of Jotform. Sometimes when I go to the support center I can easily find the solution to my problem.

Likelihood to Recommend

For creating online training and exams, Jotform is easy to use and matches with growing startups, but for creating an exam for a psychological test, Jotform needs to improve its logical. We need the answers to be + or -, and to help us enable a way to create a section based on the answers. Mostly people will go to other forms if they need the section based on the answer.

Jotform Feature Ratings

Comments

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Roneet Shaw
commented 3 years ago
Hello Ovi, we’d just like to thank you for taking the time to write your positive review of our product and our support system. We’re happy to hear that you loved doing business with us. Yes, it is possible to create quizzes and create positive and negative results. I'll guide you on the steps: 1) Assign a value to the questions. Take a look at this guide: https://www.jotform.com/help/301-how-to-assign-calculation-value/. 2) Using a Form Calculation widget, calculate the total. Here is a guide on it: https://www.jotform.com/help/259-how-to-perform-form-calculation-using-a-widget/ 3) Using the Show/Hide conditions show different sections based on the results obtained in the Form Calculation widget. Here is a guide on it: https://www.jotform.com/help/316-how-to-show-or-hide-fields-base-on-users-answer/ Also, it is possible to increase the submission limit. Please complete the tasks in the Increase your limits section: https://www.jotform.com/myaccount/increase-limits. Please contact us directly using our Support System and fill out our contact form at https://www.jotform.com/contact for any further queries.

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