Jotform - great for form building
July 03, 2023

Jotform - great for form building

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

The forms are VERY easy to create and even easier to use. There are pre-defined forms that you can leverage as well. The other great thing about this company is their customer service- a few times I went on the chat as I couldn't figure out how to do something and they were able to help me. There are also a lot of informational videos online to help with form development.
  • Easy to Use
  • Clear Instruction
  • Great Customer Support
  • Better membership fees
  • Better download management
  • More field inserts
  • Expensive to use
There are more options with Jotform than with Google Forms but Google Forms is better integrated with live xls and form outputs.

Do you think Jotform delivers good value for the price?

Not sure

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

I wasn't involved with the implementation phase

Would you buy Jotform again?

Yes

Easy to use for all levels of skill. Display is easy and the prefilled templates are wonderful.
Great support by chat and by phone. There is a large selection of questions where you can get the info that you need.
It is great for form development for large and small groups. It is also great for managing list. Very easy to add extra fields to the data view and use them as you would a spreadsheet.

Jotform Feature Ratings

Survey templates
7
Themes
7
Custom logo/branding
7
Question design help
7
Multiple question types
7