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Jotform

Jotform

Starting at $0
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Overview

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data…

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Recent Reviews

Jotform Review

10 out of 10
April 18, 2024
I use Jotform in my business to sign membership agreements. They make it so easy and if I do not know how to get something done you simply …
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It's great

8 out of 10
March 26, 2024
We really need to have PDF's that clients can access and fill out for us to review. Everyting that Jotform provides is fantastic and …
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Jotform user

8 out of 10
March 25, 2024
We use Jotform for submitting sample request from our sales representatives to our research and development labs. Jotform created a space …
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LifeSaver!

9 out of 10
February 27, 2024
Primarily, we utilize Jotform for volunteer sign-ups, allowing individuals interested in contributing their time and efforts to easily …
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Love Jotform

10 out of 10
February 19, 2024
I absolutely love the Jotform app. It is so easy to work with, I have several business and it's my go for all my forms. I have created …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Data export (110)
    8.9
    89%
  • Response tracking (109)
    8.7
    87%
  • Multiple question types (111)
    8.6
    86%
  • Custom logo/branding (112)
    8.1
    81%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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Free

$0.00

Cloud

Bronze

$34.00

Cloud
Monthly

Silver

$39.00

Cloud
Monthly

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.jotform.com/enterprise/pric…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Welcome to Jotform

YouTube

Jotform Enterprise Demo

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8.1
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.5
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

8.1
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

8.6
Avg 8.3

Survey Administration & Security

Features related to administration & security for survey tools and data.

8.2
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

7.8
Avg 8.1
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Product Details

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.
It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.
Beyond tools like Jotform Apps, Jotform Sign, Jotform Approvals, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, and data analysis. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.

Jotform Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Phone surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Piping logic
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration
  • Supported: Testimonials widget

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Custom survey URLs
  • Supported: Embeddable surveys
  • Supported: Site intercept surveys
  • Supported: 360 Degree feedback
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Jotform Screenshots

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Jotform Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Wufoo, Typeform, and Formstack Forms are common alternatives for Jotform.

Reviewers rate Data export highest, with a score of 8.9.

The most common users of Jotform are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(265)

Attribute Ratings

Reviews

(1-25 of 84)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Jotform is abysmal and unintuitive compared to Fillout.com. Its customer service is also abysmal. The feature set at Jotform is nothing special compared to alternatives. The service cost is on par with or more expensive than alternatives. There is no reason to use Jotform compared to any other form builder.
March 26, 2024

It's great

Score 8 out of 10
Vetted Review
Verified User
Jotform offers better integration where you can publicly list the form for anyone with a link can submit informaiton and we are able to get full PDF reports on those worksheets. Nothing currently does something as simple as this. Jotform's user experience is a whole lot better.
January 05, 2024

Everyday Essential

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Compared to Google and Microsoft, Jotform has a lot more features. I particularly love the e-signature because it makes the form feel more trustworthy for our team.

When compared to the other form builders, it is frankly too expensive for us to use them, while Jotform has just enough features for casual users like us.
Doniell Richmond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Jotform was easier to use and easier to set up the documents to sign. Forms did not mess up or have to be redone and they were sent with communication emails back to me better as well. It sends document in email when signed as well which makes it easier to sign .
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Jotform did far better than these two other options in a few ways. Firstly, Zoho while being cheaper, it didn't offer as much and was very buggy and had errors. HubSpot worked well but the price for the plans is very high for the amount I needed leaving Jotform, good pricing for what I needed, and the reliability.
December 20, 2023

My favorite tool

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I was trying to create the forms using excel, but it was difficult and time consuming. I found Jotform and try it with great results. This is because it is already in a cloud. It has some templates to use. It has an easy platform to use and is a snap to create them. Definitely help in all aspects of creation of forms.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In the past we used Forms but it doesn't allow as follow-up messages or the ease of use of questions. Plus the data is harder to track without having to export over and over to see the results. Also, limited question types that may be used to gather data about the participants so this limits reports we can generate about who attended our event.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Jotform offers more free features, a cleaner user experience for the responder, and an exciting designer interface. I love the custom URLs that each survey can have. However, SurveyMonkey doesn't limit you to have surveys in their free plan so that's something I'd like to see changed for Jotform in the future.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe has very limited functionality in the free version. There isn't much that you can do. It's paid versions are also more expensive than Jotform in comparison. Albeit, Adobe is a lot more complex, but I've been able to find other sites that allow me to create and merge PDFs for free without having to pay for Adobe services. I have yet to find another form creation site that compares to Jotform.
October 24, 2023

Don't sleep on Jotform!

Brint Hiatt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I still use some of the others, but Jotform allows for better and faster iteration, and it looks and works better overall when presenting to outside parties; if just an internal form or survey, it makes more sense to use our CRM or PM software
Kristen Robinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Jotform instead of Google Forms because you can customize the input fields. We need very specific information from our participants and Jotform allows our participants to fill in the information we need a specific format to fit our list-building events. Also, the information can be automatically distributed amongst the team and to the participants.
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