Item: Jotform
Rating: 10
Author: Verified User

Overall Satisfaction with Jotform

Use Cases and Deployment Scope

I run multiple Girlguiding units and need to have consent forms and other forms on PDF, but many parents struggle to complete a PDF successfully on their devices. Jotform allows them to complete the PDF using the simple webform and has meant I get responses back far more quickly and easily than before.

Pros and Cons

Pros

Easy to setup forms
Easy to update PDF
Easy for users to complete
Tables are useful for summary of responses
Mobile app easy to use

Cons

A way to sort the responses alphabetically on the mobile app
An option to choose which field to display in the list (and sort by) for the mobile app
An easier way to upgrade for only one month when needing the additional features seasonally rather than all the time

Likelihood to Recommend

It is suitable for any PDF form that needs to be completed by a large number of users who may not regularly work with editable PDFs, and may not have access to anything other than a mobile device.

Comments

Please log in to join the conversation

Marijoy A
commented 2 years ago
Hi, Thank you for sharing your excellent review with us. It's fantastic to hear that our platform has been helpful for you and that you find it user-friendly. We are glad to know that it has made it easier for parents to complete PDFs and collect their responses efficiently. We appreciate your suggestion about having the option to sort the submissions in alphabetical order in the mobile app. We have forwarded this to our Developer team as a feature request. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. You can check for updates at https://www.jotform.com/answers/11953151-trustradius-review-mobile-app-option-to-sort-the-submissions-in-alphabetical-order. Regarding your comment on having the option to choose the field to display in the list of submissions on the mobile app, this can be set in the View Settings. Please refer to our guide at https://www.jotform.com/help/1277-how-to-change-the-header-settings-of-the-submissions-view/. If you're interested in upgrading your account for one month only, you can select Monthly as the payment schedule. Then cancel your subscription before the next billing date to avoid being charged again. You can find more information on how to upgrade the account at https://www.jotform.com/help/331-how-to-upgrade-my-account/ and how to cancel the subscription at https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free/. If you have any questions or need help, please don't hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help you.

Huge timesaver!