Pleased with Jotform and would recommend!
February 16, 2024

Pleased with Jotform and would recommend!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

We are a church and use Jotform for membership and counseling applications. Jotform allows a safe and secure place for others to fill out peresonal information, sign documents and even leave a photo for our database use. We can have as many as 50 submissions in a month and find Jotform to be a user friendly process for the average person to use online and at their convenience.

Pros

  • Ease of editing
  • Multiple features to choose from
  • Downloading of information is helpful for gaining a comprehensive view
  • Customization and final Presentation are pleasing

Cons

  • Unanswered questions to still appear on downloadable print version.
As mentioned at the beginning, Jotform suits our basic form needs very well at the free level. In the context of needing basic information with space for open ended questions to be answered, it works really well. Overall, we have been very satisfied with the ease of use, options, presentation, and downloading abilities.

Comments

  • Marijoy A | TrustRadius Reviewer
    Hi, Thanks for your positive feedback. We're delighted to hear that our platform is meeting your needs and that it has been a valuable tool in streamlining your membership and counseling application processes. We understand that you want the empty fields to still appear on the downloaded PDF submission. This is possible by disabling the option to hide empty form fields on the PDF Editor. Check the example in the screencast at https://link.jotform.com/ZQbWgIGbEt. If you have any questions or need help, please let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help you.

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