Great Options for Small Businesses
February 27, 2024

Great Options for Small Businesses

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

We needed a way for our customers to sign a consent and release of liability waiver online. The form needed to encompass everything we needed to convey and be fast and easy to sign. It needed to be accessible by mobile and PC and not require an account or sign-in. I reviewed and trialed at least five different platforms before settling into Jotform. When I had 4 of my customers take it for a test drive, they loved it, and all stated it was fast and easy. I could even quickly duplicate my form and easily translate it for our Spanish-speaking customers. I am now looking into the sales and inventory app options and am excited to use Jotform to help us be organized and, most importantly, professional.
  • Multi-lingual
  • Mobile-friendly
  • Many templates to choose from
  • Easy to share with colleagues
  • API to integrate into our website
  • Live chat for quick questions
  • Saved the hiring of a lawyer
  • Allows us the ability to use multiple platforms, like polls, surveys, waivers, and even a store
  • Lessened the technical challenges by our older clientele who struggle with the use of apps and online media

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

It is well-suited for small businesses that do not have excess funds for professional perks such as this. We have a small customer base, but that should not mean sacrificing professional perks to the customer or to ourselves. This is far better than Google or Excel-based forms, which is what we wanted to steer away from.

Jotform Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
10
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
10
Analytics
10
Vendor-offered crowdsourcing
10
Respondent restrictions
10
Access controls
10
Compliance
10

Upgrading Jotform