Easy to use was exactly what I needed
April 28, 2025

Easy to use was exactly what I needed

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jotform

We use Jotform to help us do dock inspections for our customers. We as employees fill out the form and then create a PDF to send to the customer.

Pros

  • Pre-Fill Function
  • User friendly
  • Convert forms to PDF's

Cons

  • I had to separately google how to pre-fill the forms and then save that particular link, so maybe having the pre-fill as a more accessible option
  • Allow more than one user per team
  • Allow more space on the free version. I was only able to upload 4-5 forms in total before running out of space.
  • We are not using this for money unfortunately, this is more of a tool for our team to use.
It is very easy to use.
Not used any other products besides Google Forms.

Do you think Jotform delivers good value for the price?

Yes

Are you happy with Jotform's feature set?

Yes

Did Jotform live up to sales and marketing promises?

Yes

Did implementation of Jotform go as expected?

Yes

Would you buy Jotform again?

Yes

We were looking for a form that our team could fill out when doing dock inspections for our customers. We wanted to be able to create a form from scratch that had all of the information we wanted to fill out with the ability to add pictures as well. We love that when we fill out the form, it gets emailed to the team immediately to see what was filled out on the form and then we can create a PDF from that form to send to the customer with the photos and notes attached. It was perfect for what we needed.

Jotform Feature Ratings

10.0
Survey templates
10
Themes
10
Custom logo/branding
10
Not Rated
Changes to live survey
Not Rated
Question design help
Not Rated
Multiple question types
Not Rated
Not Rated
Survey logic flexibility
Not Rated
Not Rated
Response tracking
Not Rated
Data export
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Analytics
Not Rated
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
Not Rated
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Not Rated
Access controls
Not Rated
Compliance
Not Rated

Comments

  • Marijoy A | TrustRadius Reviewer
    Marijoy A
    commented 8 months ago
    Hi Thanks for sharing your experience. Were happy to hear that our platform has been a perfect fit for your dock inspection process and that youre finding the platform easy to use especially the ability to generate PDFs from submissions and send them via email. We appreciate your feedback on prefill. We have different prefill options that you can explore in this guide httpswww.jotform.comhelp1805-what-is-jotform-prefill-and-how-does-it-work. Regarding the multi-user feature it is available on the Enterprise plan. If youre interested just fill out and submit the Jotform Enterprise Sales Contact Request at httpswww.jotform.comenterprisecontact-sales. Someone from our Enterprise Sales Team will get back to you shortly. About forms limit we have an increase limit program that will allow you to get an increase in your forms limit by sharing your referral link. You can check this out here httpswww.jotform.commyaccountincrease-limits. If you have any questions let us know through our Contact Us page at httpswww.jotform.comcontact. Were here to help.

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