Great for small business
April 30, 2025
Great for small business
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jotform
Great chatbot for small businesses!
We’ve been using the Jotform AI chatbot on our FoneFix Honiton website and honestly, it’s been brilliant. For a small business like ours, the free 100 chats a month is more than enough and such a great bonus.
What really impressed us is how customizable it is – we were able to make it fit our brand and set it up to answer common questions from our customers. It’s easy to use, looks professional, and has definitely saved us time.
Highly recommend if you’re looking for a simple, effective chatbot without the big price tag.
We’ve been using the Jotform AI chatbot on our FoneFix Honiton website and honestly, it’s been brilliant. For a small business like ours, the free 100 chats a month is more than enough and such a great bonus.
What really impressed us is how customizable it is – we were able to make it fit our brand and set it up to answer common questions from our customers. It’s easy to use, looks professional, and has definitely saved us time.
Highly recommend if you’re looking for a simple, effective chatbot without the big price tag.
Pros
- Answers customer questions quickly
- Love how customizable it is
- Excellent free features
Cons
- Easier user experience, i cant get whats app to connect
- Had my first booking as a direct result of AI chatbot
Jotform works better for our small business with the excellent free features
Do you think Jotform delivers good value for the price?
Yes
Are you happy with Jotform's feature set?
Yes
Did Jotform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Jotform go as expected?
Yes
Would you buy Jotform again?
Yes
Comments
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