JumpCloud will take your business to the next level.
April 04, 2023

JumpCloud will take your business to the next level.

Danny MT | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpCloud

The product unifies our IT stack and employee IAM / SSO experience. Its a phenomenal platform that overlaps different vertical technologies and all-in-all reduces onboarding / offboarding time and burden, enhances productivity for both users and administrators, and helps drive profitability by reducing cost.
  • Unified Directory
  • Identity Access Management
  • Password Management
  • User Lifecycle Automation
  • Device Lifecycle Automation
  • Mobile Device Management
  • Android Support
  • Integrations with other systems
  • Managing offboarded users ("Suspended" users are licensed / billed)
  • Different license types for guests / frontline workers / contractors
  • Managing Guest IAM
  • Positive ROI by reducing spend on alternative separate solutions and increasing profitability
  • Positive ROI on reducing administrative burden and process time increasing admin / ops productivity
  • Positive ROI on reducing employee access-related friction and improving productivity
  • Negative ROI on not being able to suspend user accounts as they are still billed
  • Negative ROI on not having a proper license / solution for guests, external collaborators etc
Support is informed, knowledgeable and able to provide guidance and direct assistance with both menial and complex issues.

Do you think JumpCloud delivers good value for the price?

Yes

Are you happy with JumpCloud's feature set?

Yes

Did JumpCloud live up to sales and marketing promises?

Yes

Did implementation of JumpCloud go as expected?

Yes

Would you buy JumpCloud again?

Yes

Jumpcloud is very user friendly for both admins and users alike, reducing friction and increasing productivity across the board for everyone.
Professional services for JumpCloud are knowledgeable, professional and able to assist in expedited go-live.
Yes, they need a better solution for suspended licenses and outside collaborators.
Its an absolutely phenomenal platform that I recommend for any company of 5 to 5000

JumpCloud Feature Ratings

ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
10
Account Provisioning and De-provisioning
10
ID Management Workflow Automation
10
ID Risk Management
10