JumpTrack POD working well
October 20, 2023
JumpTrack POD working well
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with JumpTrack
JumpTrack allows us to do proof of delivery as well as having a digital copy of our delivery schedule for the day. This product can also do route optimization for a added charge. It is nice to see where your drivers are at in their route in case of a customer calling to see where their delivery is at.
- digital delivery manifest
- proof of delivery capture
- reducing paper
- allowing to easily modify a delivery route once the driver has left
- If using route optimization and not optimization it is 2 separate logins to the same site.
- optimization is done by a 3rd party so support there is a little slim
- it has increased accountability as we can see where the driver last stopped
- it also has reduced the number of reshipment of product as we can prove it had been delivered
A customer can call in and find out exactly when a delivery should be arriving at their business. There is also an option to have a webpage that a customer can browse to and enter their order number to see the status as well as an estimated time of delivery.
We use the POD feature and it has been helpful to alleviate the question of was it delivered or not. We can pull it up and tell them who signed for it as well as a picture if no-one was available at the time of delivery. It is a pretty nice feature.
different products, but both useful in their own ways
Do you think JumpTrack delivers good value for the price?
Not sure
Are you happy with JumpTrack's feature set?
Yes
Did JumpTrack live up to sales and marketing promises?
No
Did implementation of JumpTrack go as expected?
No
Would you buy JumpTrack again?
Yes