JumpTrack : Best delivery software I have used so far!
October 20, 2023

JumpTrack : Best delivery software I have used so far!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpTrack

We use JumpTrack in our daily operations for deliveries capturing signatures and then exporting those to use in our billing software. JumpTrack helps to streamline our process and gives us the ability to capture digital signatures and track our drivers.
  • Provide detailed delivery information
  • Track driver in real time and manage route.
  • Store delivery and POD information.
  • Would like to see the ability to send POD's from the app directly to customers
  • Cost saving by importing data we used to manually enter
Our staff is able to track delivery routes and update customers.
We utilize the POd's and automated delivery of POD's directly to some of customers. This helps to speed up the invoicing processes.

Do you think JumpTrack delivers good value for the price?

Yes

Are you happy with JumpTrack's feature set?

Yes

Did JumpTrack live up to sales and marketing promises?

Yes

Did implementation of JumpTrack go as expected?

Yes

Would you buy JumpTrack again?

Yes

Very streamlines and fits our business needs. Very user-friendly application.

Using JumpTrack

20 - From routing all the way through Executive level
4 - Software is very user friendly and does not require much training,
  • Routing
  • Proof of Delivery
  • Driver tracking
  • Import delivery information to our billing system
  • Integrate options to allow customers delivery info and tracking
Strong support and ease of use make this an easy choice.

Evaluating JumpTrack and Competitors

  • Scalability
  • Integration with Other Systems
  • Ease of Use
We wouldn't change anything in our evaluation process.

JumpTrack Support

Support has always been very quick to fix any issues and provide answers to any questions.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - We have reported a few bugs, and they were quickly fixed.
Any time we have had an issue, which to be honest is extremely rare, support has always been quick to rectify or offer alternative solutions.