KACE could do a little better
Anonymous | TrustRadius Reviewer
Updated September 19, 2019

KACE could do a little better

Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with KACE Systems Management Appliance (SMA)

We currently use KACE as an inventory system for our devices and to deploy updates.
  • KACE shows software, programs and processes of an asset/device.
  • You are able to deploy updates to multiple assets.
  • We've been having issues with devices not being inventoried in months, so the reporting/device info is not accurate.
  • Some updates that are deployed may not get installed on all assets, may encounter issues.
  • We have spent a lot of time working with their support on issues with assets not being inventoried in months, this has caused inaccurate reporting.
It's not as seemless as it should be.

Do you think KACE Systems Management Appliance (SMA) delivers good value for the price?

Not sure

Are you happy with KACE Systems Management Appliance (SMA)'s feature set?

No

Did KACE Systems Management Appliance (SMA) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of KACE Systems Management Appliance (SMA) go as expected?

I wasn't involved with the implementation phase

Would you buy KACE Systems Management Appliance (SMA) again?

No

Inventory/keeping track of assets and what they have installed.

KACE Systems Management Appliance Feature Ratings

Software and hardware inventory tracking
5
License management
Not Rated
Asset lifecycle monitoring
Not Rated
Contract management
Not Rated
Asset relationship management
Not Rated