One tool that delivers what promises
Updated January 29, 2026

One tool that delivers what promises

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Keepit

Software to backup Office365 products

Pros

  • Easy Integration
  • Simple Dashboard
  • Easy to use

Cons

  • Some menus are hard to find
  • The information of logs is not the most proeficient
  • The possibility of recover of documents in a simple manner means that we response in one day at most
  • With multiple checkpoints we can retrieve multiple versions so the commercial team doesn´t lose the work of a full day of work
  • It´s a competitive product financial wise
With Keepit we can retrieve multiple files from different platforms which gives confidence inside the organization. Most of the users trust more in IT Team because of the Keepit tool, and we have a lot of tickets for retrieving lost information. It´s one of our most precious tools and we recommend for all organizations to start using it.
Since it´s a simple tool to use, Keepit doesn´t take too much time to understand and use, which means that our IT Admins are happy campers. They use constantly and since it´s a SAAS tool, it´s one less burden to manage in storage wise. Our IT Admins appreciate this tool and it´s going to be very difficult to replace.

Do you think Keepit delivers good value for the price?

Yes

Are you happy with Keepit's feature set?

Yes

Did Keepit live up to sales and marketing promises?

Yes

Did implementation of Keepit go as expected?

Yes

Would you buy Keepit again?

Yes

The Keepit solution is an excellent tool for backing up Microsoft Office 365 products.
It´s easy to integrate with the Office 365 Portal and easy to use since it doesn´t require too much training for the teams that are using.
The support team is excellent and their response is quick.
However some menus are difficult to find, and some configurations can take more time.

Keepit Feature Ratings

Management dashboard
8
Retention options
8
Encryption
8
Operational reporting and analytics
8
SaaS Product Integration
10
Multiple Data Restoration Options
8
Data Auditing and Search
7
Data Storage in the Cloud or On-Premises
8

Using Keepit

100 - Internal Clients who have the need to backup information from Office 365 applications and garantee a safe and quick restore in case of a human mistake or historic purposes.
They trust Keepit in order to get the backup of their information and comply with mandatory internal guidelines as well as to garantee a protection against all threats like ransomware.
3 - We have a small team of three persons who manage all the backups made in house, either on premises as well as in cloud.
Keepit doesn´t require a lot of maintenance, and we check everyday the logs and perform recoveries when it´s necessary, for instance a request from an internal client.
  • Backup
  • Protection against ransomware
  • Comply with mandatory rules
  • The simple recovery method
  • The possibility to apply to all users with automation
  • We´re looking to expand the backup to other platforms like DEVOPS
Keepit is an awesome product that garantees a result with a simple interface, and a quick configuration integration.
Nowadays the service is really good and all requests have been replied to very quickly, and that´s important for our satisfaction.
The possibility of multiple points recovery is a plus as well.

Evaluating Keepit and Competitors

Yes - Veritas Backup Exec, and we replaced because of the simplicity of usage as well as a more favorable financial proposition.
The old tool was too complicated as well as expensive and with Keepit we garantee the backups for our internal clients.
We also comply with internal and mandatory guidelines and it´s giving us peace of mind.
  • Cloud Solutions
  • Ease of Use
We were looking for safe and practical backup software that could comply with all our needs, for instance financial, regulatory as well a quick implementation.
The fact that runs on cloud was also decisive for choosing the keepit software, we didn´t want to allocate more on premises resources to the backups.

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