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Kentico is a flexible platform
September 30, 2019

Kentico is a flexible platform

Nick Bushnell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Kentico

We are a Kentico implementer and have used it for many years. It is a fantastic platform to build on. We choose it because we get so much out of the box and we can extend it when needed. Its flexible and stable.
  • Flexible.
  • Reliable.
  • Stable.
  • It lacks a few levels of enterprise-level features within the online marketing module.
  • It lacks a few levels of enterprise-level features within the e-commerce module.
  • Flexibility.
Sitefinity is behind Kentico in feature maturity. It lacks the level of tech support that Kentico has. Sitefinity can also be harder to upgrade.
Kentico is a bit of work to design and build to make sure it's easy for content editors. You can take the 'wrong' path and make it hard on editors. Upfront planning and on-going support are needed to get and keep a good implementation.

Kentico Xperience Feature Ratings

Digital Experience Platform ()
Not Rated
9.6
WYSIWYG editor
8
Code quality / cleanliness
10
Admin section
9
Page templates
10
Mobile optimization / responsive design
10
Publishing workflow
10
Form generator
10
8.6
Content taxonomy
10
SEO support
10
Bulk management
8
Availability / breadth of extensions
7
Community / comment management
8
Customer experience management ()
Not Rated
Results and Analysis ()
Not Rated
10.0
API
10
Internationalization / multi-language
10
10.0
Role-based user permissions
10

Kentico Support

The support staff is quick and does care about doing a great job.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes! They were able to fix it within a week, and include it in their normal patch cycle.