A review from a customer
April 27, 2022

A review from a customer

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)

We use it for our forums to reach out to our customers. We have a scope of millions of potential customers.

Pros

  • Having a nice customer facing layout.
  • Good edit options for the backend.
  • Nice logs.

Cons

  • The time to load pages.
  • The overall look and feel (might need a facelift).
  • It has potential to increase overall traffic.
  • Create a safe environment for the customers to write feedback.
The recent rate limit can sometimes be annoying to work with.

Do you think Khoros Communities delivers good value for the price?

Not sure

Are you happy with Khoros Communities's feature set?

Yes

Did Khoros Communities live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Communities go as expected?

I wasn't involved with the implementation phase

Would you buy Khoros Communities again?

Yes

If you need to have good working forum software, don't look further.

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