A review from a customer
April 27, 2022
A review from a customer
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)
We use it for our forums to reach out to our customers. We have a scope of millions of potential customers.
- Having a nice customer facing layout.
- Good edit options for the backend.
- Nice logs.
- The time to load pages.
- The overall look and feel (might need a facelift).
- It has potential to increase overall traffic.
- Create a safe environment for the customers to write feedback.
Very responsive to questions.
They give good insight into what's going on.
- Product feedback
- New feature ideas
Yes, it is helping us with a Super User program.
Do you think Khoros Communities delivers good value for the price?
Not sure
Are you happy with Khoros Communities's feature set?
Yes
Did Khoros Communities live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Communities go as expected?
I wasn't involved with the implementation phase
Would you buy Khoros Communities again?
Yes