Kintone easily automated our complex data management tasks
March 06, 2022

Kintone easily automated our complex data management tasks

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kintone

We use Kintone to manage all of our data. We have tens of thousands of data points to manage our subscription mail business. We searched for several years for a data solution to our very complex and unique data challenges before we found Kintone. Every time an order comes in, our team needs to know how to process the order and store the data associated with it. Kintone helps us manage every part of the data for our business.
  • User permissions allow for secure data managers
  • Dashboards allow for quick glances at key metrics
  • Customizable apps allow us to make changes to whichever workflows we need
  • Kintone's look and feel is not as smooth as some other apps
  • Saved us hundreds of hours of manual order processing
  • Saved us thousands of dollars in manpower by automating tasks that were previously done manually
The support from Kintone has been excellent. On numerous occasions, customer service representatives have proactively reached out to us to see if we needed help with anything. They also scheduled Zoom calls one month after we went live to go over any questions we had. Additionally, they assigned a local account representative to check in on us periodically to provide any necessary help.
Kintone allowed us to automate many of the manual processes we had in our business. It also allows us to store our data in a secure place. We have a very unique set of data challenges with our mail subscription business and we were able to use Kintone to create custom solutions to automate many of our processes.
We spent 6 months working with programmers and customer service representatives from ActiveCampaign to try to customize ActiveCampaign for our needs. ActiveCampaign employees finally told us that our use-case was too complicated for their system since it was not designed to do what we needed it to do. We needed to track which of our subscribers was due to get which mailing in any given month. Kintone has been able to track these mailings easily.

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Kintone does an excellent job of building custom apps. We have a very complex and specific use-case for which we could not find any off-the-shelf applications that were capable of handling our data needs. Kintone was easily customizable to accommodate what was necessary to run our business.

Kintone Feature Ratings

Platform Security
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