Overall Satisfaction with Kissmetrics
Our organization uses KissMetrics to track user events across our web application and then to create reports on usage. It is used primarily by the product owner and developers but it is also available to support and sales. It enables the organization to make data-driven decisions about actual usage on our web app.
- Generating custom reports
- Daily email snapshots of key metrics
- Separation of prod vs pre-prod environments
- Company seems to be broadening scope to more than just metrics, it's unclear if these capabilities will be useful
- Increased awareness of usage
- Improved funnel analysis