KissMetrics review
September 17, 2015

KissMetrics review

Danny Varner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Kissmetrics

Our organization uses KissMetrics to track user events across our web application and then to create reports on usage. It is used primarily by the product owner and developers but it is also available to support and sales. It enables the organization to make data-driven decisions about actual usage on our web app.
  • Generating custom reports
  • Daily email snapshots of key metrics
  • Separation of prod vs pre-prod environments
  • Company seems to be broadening scope to more than just metrics, it's unclear if these capabilities will be useful
  • Increased awareness of usage
  • Improved funnel analysis
Kissmetrics seems well suited to out of the box reporting once the appropriate events are set up.