KnowBe4 Security Awareness Training Review
June 29, 2020

KnowBe4 Security Awareness Training Review

Joshua Meetze | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use their AD integration.
We use KnowBe4 as our primary tool for security awareness training. We use security awareness training modules and do monthly phishing assessments to test our users knowledge.
  • Security Awareness Training
  • Phishing Assessments
  • Reporting for seeing which employees may need additional training based on risk.
  • Frequently updating content based on today's threats.
  • I can't think of any areas to improve. They do pretty well in all areas.
  • We have found that the training has helped our users become more security aware.
  • The phish alert button has been a very useful tool by allowing users to report suspicious e-mails directly to our security team and limit calls to our Help Desk.
WE found that KnowBe4 updates its training modules more frequently than other security awareness training programs we have used in the past. Also, we felt like the training videos are more user friendly and very well done.
Anytime we require support, we got almost immediate responses and found the support engineers to be very knowledgeable.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Huge Impact. We found that we need to refresh training to keep our users intrigued in the training. KnowBe4 provides that with their many different modules and training programs.
Phishing Assessment reports.
We found KnowBe4 very easy to deploy in our environment. They have AD integration making it very easy to manage users and setup training based on department. The training modules are very well done and updated frequently.