KnowBe4 is a good choice for awareness training.
June 29, 2020

KnowBe4 is a good choice for awareness training.

Steve Zimmerman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

Pretty simple based upon import of users.
KnowBe4 training has helped our network users avoid phishing attempts or other malware coming through email. The training has been very helpful to keep this in mind all of the time. Excellent awareness for all users was obtained and maintained through the occasional tests. It has been very helpful for our organization as a whole. Awareness is key!
  • Keeps them aware of the types of phishing.
  • Gives them good examples of what they may see.
  • Tests them to make sure they aren't clicking on phishing attempts.
  • Some of the training classes are a little bit long. They could make them shorter.
  • Clear ROI for the low cost, if we can avoid one infection it was worth it.
Better detailed technical information in KnowBe4 but the classes are shorter in Mimecast. They also include more humor in Mimecast.
The end users like it and like to ask about some of the tests. "Are you testing us?"

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Helped keep people aware of the constant barrage of phishing attempts and kept them from being fooled.
Reports are clear to see who clicked on what campaign.
Excellent information is provided in the training. The only issue is the length of the classes.