KnowBe4 is the way to go!
May 17, 2021

KnowBe4 is the way to go!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

We use it mainly for phishing test as well as new user security training. We also use the PAB alert button within our organization to help report spam or suspicious emails.
  • Automated training.
  • Security awareness.
  • User friendly.
  • Amazing FAQ articles.
  • I honestly can't think of any at this moment. The platform seems very well developed and the support is always amazing!
  • End users are more aware of phishing attempts.
  • End users are able to report spam at the click of a button.
Fresh content keeps the users informed and on their toes when it come to the ever changing enjoinment that is technology. It also keeps them aware of possible scams and what to watch for to prevent their safety on and off the network.
User management is handled by syncing with our Active Directory server.
The SAPA is a great metric that we monitor as well as the organization's risk score. We try to keep that as low as we can. Over the past few years it has definitely been getting lower and lower as our users become more aware of how to identify spam.
Knowbe4 thrives in bigger sized organizations that have a lot of new users, I am able to get training out automatically and track when they complete it.