KnowBe4 - Helps me sleep at night
Updated July 07, 2022

KnowBe4 - Helps me sleep at night

Eddie Hughes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)
  • The Security Awareness Company Content Library

Overall Satisfaction with KnowBe4 Security Awareness Training

The training is mandatory for all new hires; all staff are required to do the training every 2 years. Staff who "click" on phishing campaigns are required to take additional training. Problem/goal to solve: cybersecurity awareness to prevent ransomware. We do regular phishing campaigns to "test" staff.
  • Training is engaging.
  • Regularly updated content.
  • Easy to understand cybersecurity topics.
  • Additional/specific training on: PCI, confidential training
  • Phish alert button is a great feature
  • Exceptional customer service
  • New/added modules
  • Staff find it helpful and educational
  • Can't really come up with anything
  • 2 N/A
  • 3 N/A
  • Has reduced our exposure to ransomware.
  • Staff regularly report phishing e-mails.
  • Staff educated on the importance of cybersecurity and the impact it can have on organization => ransomware and costs associated.
  • Helps to ensure data protection.
KnowBe4 is much more robust, mature, and full featured.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

It has given us many more training options and choices. Allows us to do topic specific training.
We utilize the AD integration functionality which allows for easy user management. If a staff person clicks on a phishing campaign they are then added to the clicker group; groups is a great feature for user management and categorization.
Gives a great foundation on ransomware and "red flags" related to it. Gives a great overview and detailed examples of cybersecurity.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
Not Rated
Training Gamification
8
Industry-Specific Security Training
9
Individualized Security Training Plans
9
Phishing Simulations
10
Security Reporting
9
Integration with Security Tech Stack
Not Rated
Role-based user permissions
10
Single sign-on capability
10

KnowBe4 Security Awareness Training New Features

Easy to implement Easy to configure Easy to maintain User friendly

KnowBe4 Security Awareness Training Support

Very responsive if any questions Proactively reach out to us if we have any questions or issues Reach out to us on new features and functionality and how it could benefit