Knowbe4, leader in its class
July 21, 2023

Knowbe4, leader in its class

Brad Thomas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • KnowBe4 Training Micro-modules (e.g. Captain Awareness, Credit Card Security, etc.)

Overall Satisfaction with KnowBe4 Security Awareness Training

We use Knowbe4 training for constant security training to our end users. New policies and procedures and changes internally. We also use Phishing test campaigns to allow our end users to know what to look for when they are uncertain about a specific email.
  • Reminds users of their training
  • Active directory sync
  • Allows for custom campaigns
  • It would be nice to have an option to bundle departmental trainings
  • Multiple trainings that can be used as we onboard
Knowbe4 is a leader in security awareness training. A feature that sets them apart is the ability to pull in users as they are created using on prem AD. There are also ways to add those users to groups that are created in Knowbe4.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

I wasn't involved with the implementation phase

Would you buy KnowBe4 Security Awareness Training again?

Yes

Awareness goes up across the company and there are very few clicks on phishing emails.
User management is handled through our on prem AD. When new users are added, Knowbe4 pulls them in. Those new users automatically get added to the training currently taking place.
Metrics include 100% participation within our trainings.
Reports must show who is falling for the phishing attacks.
When making changes to our security posture we issued a campaign to our end users to help explain the internal changes and new process.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
9
Training Gamification
9
Industry-Specific Security Training
8
Individualized Security Training Plans
8
Phishing Simulations
10
Security Reporting
10
Integration with Security Tech Stack
8
Role-based user permissions
9
Single sign-on capability
10